|
Autoservices Perth Ltd
Auto Services Perth was thriving. Business was on the up, customers were happy and the workforce of 36 was busy.
Yet keeping tabs on success can prove a problem.
The Scottish company had found a growing market for its garage and recovery services. But it was struggling to find a vehicle software system that could give staff a quick, detailed overview of all aspects of the company.
Lynda Elliott, Accounts Administrator, said: “We weren’t managing too well when it came to ensuring we had clear and concise record keeping.
“We knew that we needed to find a system that was compatible with SAGE Accounting and could help us record and account for all work and transactions carried out.
“Any system that we were going to buy had to be simple to use and be able to justify its price tag. The last thing we wanted to do was to be saddled with a complex, costly system that didn’t meet our needs properly.’’
Auto Services Perth heard about Accelerator and decided to make further inquiries. Accelerator founder Graham Helliwell came up to meet senior Auto Services Perth staff and gave a demonstration of how the award-winning vehicle maintenance software system worked.
The company realised from the demonstration that Accelerator could meet its requirements while being simple to use. And it came at a price that Auto Services Perth could justify spending on a system.
Accelerator has now been up and running at Auto Services Perth since July 2009. And the company is seeing the benefits.
Lynda Elliott added: “It certainly does everything that we needed it to and it makes record keeping so simple. It is very user friendly and all the screens are self-explanatory, so it is easy to use.
“But on top of that, the customer support we get from Accelerator is superb. They have done everything they said they would when they first met us and the help and support we receive is absolutely second to none.
“I dread to think what would happen if we didn’t have it. Accelerator is a truly wonderful organisation with the singularly best employees that I have ever had the privilege of working with. They are so helpful and polite - a pleasure to work alongside.’’
|