Accelerator Support

Complete support, both on-line and on-site, is available for the full range of Accelerator products.
All Accelerator Help Desk Support is UK based and manned by our own specialist staff who will provide either an immediate or timed response depending on staff availability (they may be connected to other customers at this time) or the urgency of any request.

Once Accelerator is installed remote support by Telephone, E-mail or Remote Connection will be available at no additional cost.

Any additional modifications you may require for example additional reports or additional data
fields would be covered under our pre paid support scheme.

Will I Receive Any Training?
Yes, we recognise this is paramount to the successful implementation of any software programme. An appropriate training package will be included according to the version of Accelerator purchased to include the following.

On-Site Training
Remote training support by telephone, e-mail and remote connection as much as is required at no additional cost.